Please accept my apologies for the misunderstanding concerning the original estimate and the final outcome of your repair to our SRX.
The repair was absolutely perfect and having the car returned in a clean condition was very much appreciated.
While I hope I won’t have the occasion to visit you again soon, if I do incur any dents in our vehicles, you can be sure I will bring them to you.
Thanking you for your patience in this matter and with all good wishes, I am,
R. Scott Morrison, Jr.
PS: Jackie, Both Beth & I would also like to thank you for all your patience and assistance.